Research Guides: Faculty Guide to Streaming Videos in the Classroom: Getting Started

It is strongly recommended that all faculty planning to stream videos in classrooms test the functionality of their computers and browsers in the planned classroom before attempting to stream the video during lectures.

When using either Criterion-on-Demand or Kanopy, we currently recommend using Edge as the browser. If using Firefox, the streaming platform may not load the video.

It has been our experience that, while Firefox is listed as a preferred browser, there is currently an unknown issue that is preventing the Firefox browser from opening and running streaming platforms. Please see below for further system requirements.

KANOPY

Mac OS	Safari	Firefox	Chrome
High Sierra (10.13.x)	v.9 (and above)	v.47 (and above)	v.75 (and above)
Sierra (10.12.x)	v.9 (and above)	v.47 (and above)	v.75 (and above)
El Capitan (10.11.x)	v.9 (and above)	v.47 (and above)	v.75 (and above)
Yosemite (10.10.x)	N/S	N/S	N/S
Mavericks (10.9.x)	N/S	N/S	N/S
Mountain Lion (10.8.x)	N/S	N/S	N/S

Windows Version	Internet Explorer/Edge	Firefox	Chrome
Windows 10	Current and previous versions of Edge	v.47 (and above)	v.75 (and above)
Windows 8	N/S	v.47 (and above)	v.75 (and above)
Windows 7	N/S	v.47 (and above)	v.75 (and above)
Windows XP	N/S	N/S	N/S
Windows Vista	N/S	N/S	N/S

N/S: This browser/system combination is Not Supported or recommended for use.

Important:

The Kanopy website may still function and play back videos, even in configurations that are labelled as Not Supported, but it is highly recommend that you update your system in order to ensure the best viewing experience.

Mobile Browsers:

Playback is not supported in mobile browsers. Please download the Kanopy app to view from your mobile device.

Watching Kanopy on iOS Devices:

The Kanopy app is available in the Apple App Store for iPhone and iPad devices. In order to use the app, you will need a Kanopy account that has an active library membership. If you do not have one, follow the instructions below.

1. Create a Kanopy account

When you open the Kanopy app you will be presented with welcome screens. Swipe through these and tap on "Sign Up". Enter your first and last name, email address, and password, or click on the Facebook or Google social login button to create your account, then Sign Up. You will receive a verification email at the address you used to sign up - click the link in the email to verify your address.

2. Add your library

Follow the prompts on the app to choose your library and add your card information, or sign in via your college/university log in if connecting through an academic library. Once your information has been successfully added, you'll be able to proceed to watch the films on the app.

Watching Kanopy on Android devices:

The Kanopy app is available in the Google Play Store for Android devices. In order to use the app, you will need a Kanopy account that has an active library membership. If you do not have one, follow the instructions below:

1. Create a Kanopy account

When you open the Kanopy app you will be presented with welcome screens. Swipe through these and tap on "Sign Up". Enter your first and last name, email address, and password, or click on the Facebook or Google social login button to create your account, then Sign Up. You will receive a verification email at the address you used to sign up - click the link in the email to verify your address.

2. Add your library

Follow the prompts on the app to choose your library and add your card information, or sign in via your college/university log in if connecting through an academic library. Once your information has been successfully added, you'll be able to proceed to watch the films on the app.

If a Film Keeps Buffering and Won't Play:

If you are experiencing buffering on a video, or if a film is not playing, follow the troubleshooting tips below.

Improve your Internet connection
We recommend an Internet speed of at least 5Mbps for an HD stream. If your connection is any less, try moving closer to your router, moving your router to a more central location, or connecting your computer directly to your modem.

Update your browser or try a different one

Clear your browser cache
If many items have been stored in your cache, you may experience some lag when trying to stream.

Restart your device
A restart of your device can fix a lot of problems you may be running into. Try turning your device completely off, then power back on and return to Kanopy.

CRITERION-ON-DEMAND

If you are using IE11 in Windows 7, 8, or 8.1, you may be required to install the Microsoft Silverlight Plugin. This is not required if you are accessing Criterion-on-Demand in Google Chrome, Mozilla Firefox, Apple Safari, or IE in Windows 10.

Criterion-on-Demand will not work on a mobile device.

ACADEMIC VIDEO ONLINE

Windows: Microsoft Edge and Internet Explorer, Firefox, and Google Chrome

Mac OS X: Mojave, Firefox, and Google Chrome

Please note, we are currently unable to support DRM playback on iOS devices, or in the Apple Safari browser. At this time, this only effects our Sony Pictures Classics titles, for which users will need to use a desktop browser such as Chrome, Firefox, or Microsoft Edge.

Playback of immersive, 360 Virtual Reality videos, using VR headsets such as Google Daydream or Google Cardboard, is currently only supported on Android devices.

CAMPUS

You will need to be equipped with the following:

1. HTML-5 friendly browser (newer versions of Internet Explorer, Google Chrome, Firefox, Safari, Opera)

2. Windows 2000 or higher with latest updates installed, or Mac OS X 10.10 or higher

3. The latest version of Google Chrome or Safari or Firefox or Internet Explorer 11.0+

To accommodate different internet connection speeds, you can select various quality levels in the bottom right-hand corner of the player. Choosing 360p or 480p will lower the quality of the film, but might be better for seamless viewing on a slower internet connection

We recommend a broadband connection for optimal viewing. This will allow you to choose to 720p or 1080p serrings, which will greatly enhance the quality of the image and sound

FILMS ON DEMAND

Windows:

Processor: 2.33GHz or faster x86-compatible processor or x64 1.6-gigahertz (GHz) or higher processor

Operating System: Windows 7, Windows 8, Windows 10

RAM: 2-4GB recommended

Video Card: 128 MB minimum

Screen Resolution: 800 x 600 minimum (1280 x 1024 recommended)

16-bit sound card

Speakers/headphones

Javascript and cookies need to be enabled

Braodband internet connection

Mac:

Processor: Intel Core™ Duo 1.83GHz or faster processor

Operating System: Mac OS X v 10.9 or higher

RAM: 512 MB minimum (2-4GB recommended)

Video Card: 128 MB minimum

Browser: Firefox, Safari 8 (or newer), Google Chrome

Screen Resolution: 800 x 600 minimum (1280 x 1024 recommended)

16-bit sound card

Speakers/headphones

Javascript and cookies need to be enabled

Broadband internet connection

INTERNET ARCHIVE

Quicktime

If you have Quicktime installed, many mp4 streaming movies will play right in your browser window just by clicking a stream (or download) link

Make sure you have the latest version so that you can play the widest array of titles

VLC Media Player

VLC will stream mp4, avi, mpg, and other file formats, so it is quite useful for viewing the majority of the files in the archive

To stream a movie using VLC, do the following: Open your VLC Media Player and go to File. This is under the Media tab on the menu.

HSTALKS

Minimum Requirements:

Mozilla Firefox, Google Chrome, Safari, Edge, or Internet Explorer version 9 and higher

Internet Explorer v9 and v10 need Adobe Flash installed

The site is supported on the following mobile device and operating system versions: Android v4.0+, iPhone 4s+ (iOS v8.x+), iPad 2+ (iOS v.8.x+), BlackBerry OS v7.0+, Windows Phone v6.5.1+

Adobe Acrobat Reader

Cookies and Javascript enabled

The speed up and slow down talks on iPad an iPhone feature is supported when full-screen is not used. The feature is not supported on Android mobile devices

Recommended settings: An updated version of Mozilla Firefox, Google Chrome, Safari, Edge, or Internet Explorer

Recommended mobile settings: Android v4.3+, iOS v8.x+

Optimal Resolution: 1024 x 768 or greater

Faculty Guide to Streaming Videos in the Classroom

Streaming Video Recommendations